Service Appointment Coordinator

If you are an energetic, friendly and organized person who enjoys working in a challenging, fast-paced environment, then this may be the opportunity for you!

The service department at Stafford City Mazda has consistently been rated as one of the top 5 in Canada. We are looking for an individual to join our team who is as dedicated to exceptional customer service as we are.

Service Appointment Coordinator

Job Details

  • Scheduling service appointments
  • Scheduling sublet repairs with the appropriate vendors
  • Making calls to customers for follow-ups, appointment confirmations and other related inquiries
  • Coordinating shuttle pick ups and drop offs with customers
  • Administrative tasks, filing and paperwork
  • Assisting customers with general inquiries about their vehicle
  • Explaining recommended maintenance items to customers
  • Assist in-person customer overflow on Service Advisor/Parts desk as required

Who are we looking for? The Successful Candidate will have:

  • An enthusiasm for people and automobiles
  • Professional and friendly demeanor
  • A willingness to learn and grow with the position and dealership


  • Customer service and administrative experience required.
  • Must have excellent communication skills.
  • Must have reliable transportation and valid DL
  • Previous dealership experience is an asset but we are open to train the right person
  • Reliable and have the ability to learn new skills and work in a fast paced environment
  • Position requires standing/walking for periods of time as well as lifting and/or carrying of parts, as required, on a regular, frequent and unassisted basis.

Job Types: Full-time, Permanent

Salary: $16.00-$18.00 per hour


  • Day shift


  • dealership: 1 year (Preferred)

Work remotely:

  • No