Product Manager - Business Process

Our doors are open – to you. As one of the top three companies for access and security solutions worldwide we make life easier, smarter and more secure. We are a trusted partner that stands for innovation, top performance and a fulfilling workplace. Join our team of 16,000 colleagues around the world and help us build trust every day.

Product Manager - Business Process

Montreal, CA, QC H4P 2G7
Aug 1, 2020
dormakaba: ranked in the top 100 global tech leaders by Thomson Reuters!


The dormakaba Group is one of the top three companies in the global market for access and security solutions. The company is a single source provider of products, solutions and services related to doors and secure access to buildings and rooms. No matter where you are, if you need reliable and innovative access and security solutions, we will provide you high quality service – in hotels, shops, sports facilities, airports, hospitals, at home or in the office. Around the globe.

With over 16,000 employees worldwide (over 500 Montreal), dormakaba is present in over 130 countries and has more than 150 years of experience. The dormakaba Group is headquartered in Rümlang, Switzerland, and generates annual revenues of over 3 billion dollars CAD.

dormakaba offers you a career not a job. Join us now and make a real difference in creating the next generation of products and services. Visit our website

Purpose of the Function

The Business Process Product Manager is responsible for all related market intelligence, business planning and pricing.
They align product life cycle in local and international markets (launch, growth and discontinuation phase-out) working in close collaboration with the Segment Business Owners (SBO), Marketing, Sales and the Project Management Team.

Key responsibilities

  • Supports the sales team, Customer Support, Product Managers and SBO’s with pricing support in line with current strategy relating to existing and new products
  • Responsible for the business processes associated with product lifecycle for the LGS portfolio
  • Provide market feedback and forecast information to operations and planning departments
  • Responsible for providing material master data content for the LGS product portfolio
  • Gain an in-depth knowledge of competition and customer needs and translate this into sales opportunities by suggesting price modification and potentially new products
  • Produce and maintain market intelligence on competitors for the respective product portfolio
  • Develop market launch plans in close cooperation with the Product Management team
  • Build and maintain relationships with peer groups throughout international and local markets, sharing best practice and knowledge
  • Work closely with other departments (customer support, engineering, finance) and international offices
  • Working with product marketing, produce & maintain company literature such as instructions, brochures, installation guides, manuals, etc. for the company, websites and the webstore
  • Update product technical information in conjunction with the Product Managers and Marketing
  • Travel to occasional trade shows. Other business travel maybe required from time to time
  • Supports senior management by producing, maintaining & developing business communications
  • Complete all tasks and deadlines within an agreed time frame agreed with your manager
  • Communicate effectively with cross-functional teams in various departments
  • Other general & specified duties may be assigned
Qualifications required

  • Extensive experience of global pricing strategy and maintenance
  • Minimum of five (5) years experience in a similar role
  • University degree in Business Administration or equivalent
  • Bilingual (English, French)
  • Rigorous and disciplined
  • Well organized
  • Great team spirit
  • Excellent communicator
  • Results-oriented
  • Ability to work under pressure
  • Advanced Excel experience
  • Experience with ERP systems

We offer
  • A fast-growing international company
  • A stimulating, fast and friendly work environment
  • An opportunity to highly contribute to the success of the company
  • Competitive global compensation
  • Free parking and on-site cafeteria
  • A 3-minute walk from Namur metro station.

We thank all applicants for their interest. Our company is committed to equal employment opportunities and encourages diversity and inclusion. We welcome applications from qualified individuals from all backgrounds. Please note that the sole purpose of the use of the masculine is to simplify the text.