Ontario Works Program Manager

An Opportunity to Join Our Dynamic Team … in a Dynamic City
The Corporation of the City of St. Thomas
Social Services Department has a position for an:
St. Thomas is a community growing in size and strength and is home to about 40,000 people. In St. Thomas, you get 25% more life: more house for your money, more sports and arts for your children, and more recreation for you and your family. Our costs of living are lower, meaning your quality of life is higher, allowing you to embrace all of the opportunities that the city presents. Conveniently located close to Port Stanley, London, and Highway 401, it's the perfect location in Southwestern Ontario. With a rich heritage but a modern atmosphere, there is nowhere better to thrive than St. Thomas. We look forward to welcoming you and showing you why we are #stthomasproud.
This non-union position, under the general direction of the Director, St. Thomas-Elgin Social Services, leads the management of the Ontario Works program for the Service Manager Area including the City of St. Thomas and the County of Elgin. May delegate specific responsibilities to staff members, together with necessary authority for their fulfilment, but may neither delegate nor relinquish overall responsibility for results. Maintains the confidentiality of all matters coming to the incumbent’s knowledge through employment.
Ensures effective and efficient delivery of the Ontario Works program and supervision of the service area in accordance with relevant legislation, corporate and departmental policies and procedures, and provincial directives.
Leads the development and implementation of local policies and procedures related to the Ontario Works service area operations to ensure all program requirements are met. Communicates information to staff in a timely manner.

For all Personnel holding authorized positions under the incumbents’ direct supervision and subject to the Personnel Policy of the City:
Participates in the selection and hiring of employees
Appraises the performance and conduct of employees
Recommends the promotion, demotion, discipline and termination of employees
Approves sick and annual leave
Encourages and assists in maintaining a high standard of morale
Ensures operations and practices are consistent with the terms of any Collective Agreement and/or By-Law and that the Administration of such Agreement and/or By-Law is carried out.
Assists in the development and implementation of goals, objectives, business and strategic plans for the Department.
Prepares and presents reports to Council as required.
Participates in the preparation of the annual Ontario Works Service Plan for the Province.
Leads the coordination of training programs within the Ontario Works service area and ensures all program standards are met.
Assumes responsibility for the Department during absences of the Director.
Liaises with related agencies regarding Ontario Works matters.
Participates in the preparation and management of the annual Departmental operating budget.
Represents the Department at Council and Committee Meetings as required by the Director.
Maintains effective working relationships with Civic Departments, related agencies and relevant departments of the senior levels of Government.
Interprets Ontario Works policy, procedures and Provincial regulations for Department staff, outside agencies and the general public.
Participates in the development and maintenance of the Service Manager Area’s Emergency Social Services Plan and related staff training.
Participates in the coordination and maintenance of the Department’s Business Continuity Plan and Health and Safety Plan.
Manages operations of the Department’s satellite offices.
Performs such other related duties as may be required.

This position is required to act on behalf of the Corporation and shall ensure compliance with the duties of Managers as described in the Occupational Health and Safety Act and Regulations and is responsible for the health and safety of City employees and must ensure at all times that:
  • Workers work in the manner and with the protective devices, measures and procedures
  • required by The Occupational Health and Safety Act, regulations, and City policies.
  • Employees use or wear the equipment, protective devices or clothing that the City
  • requires to be used or worn.
  • Advise a worker of the existence of any potential or actual danger to the health or
  • safety of the worker of which the Manager is aware
  • Where so prescribed, provide a worker with written instructions as to the measures and
  • procedures to be taken for protection of the worker
  • Take every precaution reasonable in the circumstances for the protection of a worker.
    This position is also required to ensure compliance of the Occupational Health and Safety Act, specifically section(s) 28 (1) & (2) “Duties of Workers."
    A University Degree in Social Sciences or other related discipline together with five (5) years’ experience in a supervisory capacity preferably in a municipal social services environment together with two (2) years in progressively responsible positions. Must possess proven leadership abilities with a capacity to support staff and services in a dynamic work environment. Must possess a thorough knowledge of the Ontario Works Act and Regulations, other related legislation, and municipal social assistance responsibilities. Strong knowledge and understanding of provincial social assistance software is an asset. Must be competent within the meaning of the Occupational Health and Safety Act and be capable of issuing clearly understandable written and oral instructions. Must possess effective verbal, written, and interpersonal skills, as well as strong technical skills especially in organizational and computer literacy.
    Must possess a valid driver's licence for the Province of Ontario. The use of a privately owned vehicle is required. May be required to work beyond the normal hours of work without remuneration.
    Remuneration: $49.49 – $61.90 per hour working a 35 hour work week ($90,072 - $112,658 per annum) plus a comprehensive benefit package.
    Go to www.stthomas.ca – Employment, Employment Opportunities.
    Go to Posting Title: Ontario Works Program Manager
    Please upload your cover letter and resume (i.e. pdf, word).
    Note: You will be required to answer Qualification questions during the application process.
    When your application has been successfully received through Dayforce, you will receive an email from notify@dayforce.com stating “Congratulations, your application has been successfully submitted.”
    Applications must be received no later than Wednesday August 12, 2020
    Although we appreciate all applications received, only those selected for an interview will be contacted.
    Personal information for this position is collected under the authority of the Municipal Act, R.S.O. 2001, as amended.
    Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.
All prospective employees, volunteers and students will be required to provide an acceptable “Criminal Record Search” as a condition of employment and prior to commencing employment. The City of St. Thomas is an equal opportunity employer. Accommodations are available for all parts of the recruitment process. If you require accommodation to apply or if selected to participate in an assessment process, you must provide your accommodation needs in advance. Questions may be directed to the Human Resources Department at 519-631-1680 ext. 4146.