Client Partner, Human Resources

Job details
Job type
Full-time
Full Job Description
Why Fraser Health?:
We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.

Are you a leader that takes responsibility for your own performance and models integrity and self-confidence? Does your communication style support an open exchange of ideas? Do you thrive on providing an environment that values collaboration to achieve results? If you answered 'yes,' then we want you to consider our current Human Resources Client Partner position. In this role, you will utilize your rare blend of relational and interpersonal skills, advising and labour relations expertise in a dynamic and important role where you can really make a difference. We have casual opportunites available at various locations.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Provides human resource consultation, advice and support to assigned departments in Fraser Health; promotes and fosters a consultative and problem solving labour relations approach towards management, employees and unions by providing consistent application and advice on collective agreements, legislation and policies and procedures; maintains current knowledge on relevant legislation, health care collective agreements and human resource practices to ensure that Fraser Health human resource programs are current and within legislative and/or collective agreement requirements. Responsibilities:
  • Consults with managers, directors and other clients on operational issues and assists them to meet strategic goals and effective operation of their human resources. Consults on performance management, discipline, leave management, selection, organizational redesign, employee interaction and other human resource matters. Liaises with other functions within Human Resources and the organization as required to complete the consultation.
  • Provides advice and guidance to managers, employees and others regarding the interpretation and administration of various collective agreements, local agreements, legislation and policies to ensure consistent application of these agreements and directives. Provides interpretations and assistance to other support services such as payroll, information management and people services information centre.
  • Investigates labour relations issues and complaints; researches appropriate jurisprudence and industry practices; develops, recommends and implements contract interpretations, policies, procedures and programs to create and improve consistent labour relations practice within the organization.
  • Provides advice to managers and other clients respecting grievance and other dispute resolution process management including guidance on fact finding, drafting appropriate correspondence, strategizing employer position, preparing for and conducting meetings with employees, union representatives and legal counsel and preparing for cases proceeding to third party hearing.
  • Promotes constructive union-management relations through respectful communication and interest-based problem-solving. Liaises with Local Union executive and Head Office representatives to resolve problems, consult on issues and provide/exchange information on labour relations issues affecting employees in the workplace, such as organizational changes, staff layoffs, displacements and technological changes.
  • Identifies management education needs regarding human resource issues; assists with developing and presenting appropriate related educational programs.
  • Maintains records such as a grievance tracking data base and statistics on labour relations activities; reviews and analyses data and reports concerns and recommendations to Leaders and Human Resource staff.
  • Remains current in human rights, employment and other related legislation; health care collective agreements and human resource practices to ensure that Fraser Health human resource employment programs are current and within legislative and/or collective agreement requirements.
  • Participates on industry committees to maintain knowledge of current and future trends and changes in labour relations; communicates this information to identify processes and interpretations requiring reconsideration or review.
  • Participates in contingency plans as required for legal/illegal work stoppages and conducts essential service planning for assigned departments.
Qualifications: Education and Experience

University Degree in a field related to Human Resource Management, plus five (5) years' recent, related experience in human resources in a unionized environment, or an equivalent combination of education and experience that is acceptable to the Health Authority.

Skills and Abilities


Demonstrates the LEADS capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.

Professional/Technical Capabilities:

  • Demonstrated ability to deal effectively with others in a highly sensitive labour climate;
  • Demonstrated ability to handle change effectively and model effective behaviours for others;
  • Demonstrated ability to operate related equipment including computers and appropriate software programs;
  • Physical ability to perform the duties of the position.
  • Valid B.C. Driver's License and use of a personal vehicle.
Hiring InsightsJob activity

Posted 30 days ago